In situations where passengers may be considered vulnerable ABWZ CARZ EXPRESS

drivers are PATS Qualified and able to assist our disabled passengers. 

We share in a Duty of Care to our passengers and our driver are able to exercise

that Duty of Care, with the Passenger Assistant Training Scheme.  

With PATS there are a number of modular training courses available and an

organisation would select those which met the training needs of their

Passenger Assistants and Drivers.  In the latest round of PATS there are five modules.

• Module A: The Role of the Passenger Assistant
  This is the foundation module because it is a starting point for further training. It covers the role and responsibilities of a Passenger Assistant, including legal, practical and safety issues

• Module B1: Assisting Passengers with Disabilities
  This module includes general disability awareness and passenger assistance techniques 

• Module B2: Assisting Wheelchair Users who travel in their Wheelchairs
  This module includes boarding and alighting using passenger lifts or ramps and assisting wheelchair users to travel in their wheelchairs

• Module C1: Supervising Children and Young People with Special Needs
  This includes supervising children and young people with learning difficulties, autism, physical disabilities, sensory restrictions and emotional or behavioural difficulties

• Module C2: Working with Adults Who Require Care and Supervision
  This includes adult passengers with learning difficulties, dementia, physical disabilities, sensory restrictions and people in mental or emotional distress

Each module is followed by a multiple choice theory assessment and, in addition,

the 'B' modules have Practical Skills Assessments.

Within PATS and MiDAS there are also two specialist one day modules

that are available to both Passenger Assistants and MiDAS Drivers:

• Module D Emergency Aid
• Module E Manual Handling